Last reason might be that you are just in a server at the wrong time (Late at night) you can always try switching servers to find players. Turn your matchmaking timer up, do this by going to Settings > Matchmaking (Max Time) and adjusting the slider.Ĭ. Make sure you are on the right server for your region, go to Settings > Advanced > if the server doesn’t match your region tap “check region”, and afterwards you can use “lock region” to make sure you don’t move.ī. There are a few reasons but here are the most common solutions:Ī. You can also report issues here or on the discord server here You can send a mail in-game by going into Options > Support > Support. You can send an email in-game containing your ID, game version and OS (all of which are in the mail template, so do not delete those). Gift Codes can be entered into the bottom of the shop. ![]() Mostly because I didn't do anything wrong besides stop playing the game for a bit. I know it's a game and it's not that much money but I'm pretty salty lol. Also, I can't request to have it reversed or anything because they closed the ticket immediately after responding. And lose everything immediately after deciding to play again. So basically, I played for like 6 months and spend money. When they responded they also addressed a different gamertag than what I use on all my stuff. Opened the app back up and it said I got banned.Ĭontacted support and after like 4 days got told I was perma banned for hacking and I would need to create a new account. While getting all the free stuff I got signed out. After the round ended I looked through all the different missions and events going on at the time. Remembered all the characters I had and played a round. Remembered it was pretty fun so I downloaded it and signed into my account. Got a new phone and kept seeing ads for it. ![]() Spent about $50 on the battle Got bored and stopped playing.
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