Even in a remote setting, all of us continuously converse professionally as well as being able to keep up with what we are all up to in our personal lives as well. We have great moral and everyone motivate each other to be the best versions of themselves. I can honestly say I love coming to work every day and interacting with everyone. Our team loves working on the Rasa platform. The upfront investment in the right platform will yield benefits in shorter time-to-market and lower overall total cost of ownership. If youre out to build serious conversational applicationsnot just dabbleRasa is the platform you do it with. The environment we work in is fast-paced, innovative, and enjoyable. Rasa is built for multidisciplinary enterprise teams. We also have a tiered structure that allows each rep to move up within customer services, starting as a CS1, to a CS2, and then a CS3. She has a very detailed curriculum and checklist system to make sure everyone is being trained consistently and provided with all information that is needed to be successful in your role. Our trainer is very knowledgeable and has a fun learning environment to ensure information is being retained and makes herself available for questions. ![]() Training is pleasurable, as well as informative. We ensure each representative feels comfortable within their position and then begin cross-training within other departments of customer services and outside of customer services to guarantee each representative can see the big picture of how things work as they are ready for more knowledge outside of their role. Rasa Floors is a leading provider of flooring and restoration services to the multifamily industry in the Southwest, with nine service centers serving market. The leadership team must also consistently grow and learn as much as possible to feel confident within their roles to teach their team members. We have observed, performed, and comfortable sign off sessions for each representative. We also have a developmental plan for each position within customer services. ![]() If any of the reps are below the threshold, the supervisor will schedule a one on one session to ensure the representative is retaining correct information and feeling confident within their role. The supervisors dedicate their time to build the representatives on their teams. The supervisory team is extraordinary leaders that work hard and advocate for their team members. She instills her positive values into each one of us so that we can be the best versions of ourselves and pass along the same importance to the representatives in customer services. It offers subfloor repair, advanced paperless invoicing, installation, and other services. I have worked close to the director for six years, and she has always been consistent and reliable. Rasa Floors is a provider of flooring solutions for the housing industry. She values growth and all perspectives of our the leadership team before making a decision within the department. Starting with the director of customer services is a leader that focuses on growing other leaders.
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